Orders placed and paid for on business days before 22:00 are generally processed the same day and delivered the next business day (excluding public holidays and unforeseen circumstances).
Orders within Europe are generally delivered within 2–5 business days after payment has been received. Delivery times may vary depending on the destination country and the selected shipping service.
Shipping costs are calculated automatically during checkout based on the destination country, the selected shipping method and the contents of your order.
Shipping rates and conditions may vary depending on the destination country.
Orders may qualify for free shipping once a minimum order value has been reached.
As actual shipping costs vary significantly between countries, the minimum order value required for free shipping may differ depending on the destination. The applicable free shipping threshold for your country will be applied automatically during checkout.
If you are unavailable at the time of delivery, the carrier may attempt a second delivery or deliver the parcel to a collection point or neighbour, where applicable. The exact procedure depends on the selected shipping service.
Once your order has been dispatched, you will automatically receive an email containing a Track & Trace code, allowing you to follow your shipment online.
If your order is delivered in multiple shipments, any additional shipping costs will be covered by Rexar.
If a product is temporarily unavailable, we will notify you by email. If you have not received any further information within five business days after the expected delivery date, please contact our customer service.
You may specify an alternative delivery address during checkout.
Collection from our warehouse or office is currently not available.
You have the right to cancel your order within 14 days of receiving it without providing a reason, provided the product is unused, unopened and in its original condition.
Monta Packing
Attn. Rexar
Hooiweg 11
5165 NL Waspik
The Netherlands
After your return has been received and inspected, the purchase amount will normally be refunded within 14–30 days using the original payment method, unless otherwise agreed.
If you receive a damaged, defective or incorrect product, please contact us as soon as possible so that we can provide an appropriate solution.
Rexar cannot be held responsible for delays or additional costs resulting from incorrect delivery address details provided by the customer. Please carefully check your address information before completing your order.
